Return and Exchange
Returning a Product
Luxury Vintage Budapest currently only accepts returns on items purchased within Hungary. Returns are limited to clothing and shoes ONLY. ALL handbags and accessories are final sale.
If you intend to return your purchase then we require that you notify us at firstname.lastname@example.org as soon as you got your item delivered with your order details and the reasons for your return. We will then contact you and provide you with a Return Authorisation Number.
This returns policy is limited to full price products.
If you purchased a clearance product, discounted product or sale product then you will only be able to receive a Refunded Credit. Please note that products that are discounted by fifty (50%) percent or more cannot be returned for a Refunded Credit or refund whatsoever.
You must return your purchased product to Luxury Vintage Budapest 1051 Budapest, Apáczai Csre János utca 17 within seven (7) days of notifying us. The Return Authorisation Number must be included with the returned product.
Luxury Vintage Budapest will not be held responsible for your return until we have taken receipt of your package. We recommend you return your item using a secure method that includes tracking to ensure your parcel arrives safely.
It is your sole responsibility to return the product back to us within the time frame required. The product must be returned with the original Luxury Vintage Budapest security tag still attached. Items that are received without this tag will not satisfy these terms and conditions and you will not receive your Refunded Credits or refund. The products that do not satisfy the terms and conditions will be returned back to you at your sole expense. Any returned products to Luxury Vintage Budapest which are damaged, soiled or altered beyond the condition they were delivered in will not be accepted and will be sent back to you at your sole expense. Luxury Vintage Budapest will in its sole and absolute discretion determine whether the products are damaged, soiled or altered beyond the condition they were delivered in. Where possible, all Products should be packed in the original and unmarked packaging.
If Luxury Vintage Budapest is satisfied in its sole and absolute discretion that you meet all our terms and conditions then we will provide you with a Refunded Credit or refund. The Refunded Credit and refund will not include delivery costs.
Return Authorisation Number
Where Luxury Vintage Budapest has determined that it will accept the return of the Product, Luxury Vintage Budapest will issue you with a Return Authorisation number. A Return Authorisation number is required for Refunded Credits or refunds.